Privacy Policy

Last updated: 4 February 2026

1. Introduction
1.1 NBG Engineering Ltd (“we”, “us”, or “our”), a company registered in England and Wales (Company No. 14522396) with its registered office at 64 Lumbards, Welwyn Garden City, Hertfordshire, AL7 1PL, United Kingdom, is committed to protecting the privacy of individuals who use our website www.nbgengineering.com (the “Website”).
1.2 This Privacy Policy explains how we collect, store, use, and disclose personal data in accordance with the UK GDPR and the Data Protection Act 2018 (“Data Protection Legislation”).
1.3 By accessing or using the Website, you acknowledge and agree to the practices described in this Privacy Policy.

2. Data Controller
2.1 NBG Engineering Ltd is the data controller in respect of personal data collected via the Website.
2.2 Our contact details are:

Address: 64 Lumbards, Welwyn Garden City, Hertfordshire, AL7 1PL, United Kingdom
Email: enquiries@nbgengineering.com

3. Personal Data We Collect
3.1 Personal data refers to any information relating to an identifiable individual. The types of personal data we may collect include, but are not limited to:
(a) Name and contact details, including email address, telephone number, and postal address;
(b) Information submitted via website forms, including enquiries, feedback, or requests;
(c) Technical data, including IP address, browser type and version, time zone, and cookies;
(d) Information regarding the pages you visit on the Website and your interaction with content.

4. How We Collect Personal Data
4.1 Personal data is collected through:
(a) Direct interactions, such as enquiries submitted via contact forms, email, or telephone;
(b) Automated technologies, including cookies, server logs, and analytics tools;
(c) Third-party sources where you have consented to their sharing of your information with us.

5. Purpose and Legal Basis for Processing
5.1 We process personal data for the following purposes:
(a) To respond to enquiries or requests and provide services or information;
(b) To manage and administer the Website and ensure its security and functionality;
(c) To comply with legal obligations;
(d) To improve our Website and services, including analytics and monitoring;
(e) To send communications where you have provided consent.

5.2 The legal basis for processing personal data includes:

Consent, where applicable;
Legitimate interests in operating and improving our Website;
Compliance with legal obligations;
Performance of a contract where applicable.

6. Disclosure of Personal Data
6.1 Personal data may be disclosed to:
(a) Service providers and contractors engaged to perform services on our behalf;
(b) Regulatory or governmental authorities as required by law;
(c) Any successor in interest in the event of a merger, acquisition, or sale of assets.

6.2 We do not sell personal data to third parties.

7. Data Retention
7.1 Personal data will be retained only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required by law.
7.2 Criteria used to determine retention periods include:
(a) The nature and sensitivity of the personal data;
(b) Legal or regulatory obligations;
(c) The purposes for which the data was collected.

8. Your Rights
Under the Data Protection Legislation, you have the right to:
(a) Request access to your personal data;
(b) Request correction of inaccurate or incomplete personal data;
(c) Request erasure of personal data where lawful;
(d) Request restriction of processing in certain circumstances;
(e) Object to processing where lawful;
(f) Withdraw consent at any time where processing is based on consent;
(g) Request portability of your personal data;
(h) Lodge a complaint with the Information Commissioner’s Office (“ICO”) if you believe your rights have been violated.

8.1 To exercise any of these rights, please contact us using the details provided in section 2.

9. Security of Personal Data
9.1 We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.
9.2 While we strive to protect your personal data, no security measures are completely effective, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies
10.1 The Website uses cookies and similar technologies for operational, analytical, and functional purposes.
10.2 You may manage or disable cookies via your browser settings. Please note that some Website functionality may be affected if cookies are disabled.
10.3 Our Cookie Policy provides further details regarding the cookies used and how to manage them.

11. International Transfers
11.1 Personal data may be processed or stored outside the United Kingdom.
11.2 Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with Data Protection Legislation.

12. Changes to this Privacy Policy
12.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12.2 Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

13. Contact
For questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:

NBG Engineering Ltd
64 Lumbards, Welwyn Garden City, Hertfordshire, AL7 1PL, United Kingdom
Email: enquiries@nbgengineering.com
Company Number: 14522396

Privacy Policy

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